Contact Us

Full Name*
First Last
Email*
Phone*
What can we assist you with today?*
New service inquiry
What type of service do you need?*
- Residential
- Commercial
- Roll-off or dumpster
Name the account will be under*
Serivce Address*
Street Address Address Line 2 City ZIP Code
Trash
- 32-gallon cart
- 64-gallon cart
- 96-gallon cart
- Prepaid bags
Recycle
- 32-gallon cart
- 64-gallon cart
- 96-gallon cart
- Co-collect bags
Compost
- 32-gallon cart
- 64-gallon cart
- 96-gallon cart
Dumpster
- 2 yard: 4’3″ H x3’1″ W x 5’4″ L
- 4 yard: 4’6″ H x 4’8″ W x 6’10” L
- 6 yard: 5’4″ H x 6’1″ W x 6’10” L
Roll-off
- 12-cubic-yard roll-off: Holds approximately 4 pickup truck loads.
- 15-cubic-yard roll-off: Holds approximately 6 pickup truck loads.
- 20-cubic-yard roll-off: Holds approximately 8 pickup truck loads.
- 30-cubic-yard roll-off: Holds approximately 10 pickup truck loads.
- 40-cubic-yard roll-off: Holds approximately 13 pickup truck loads.
Change my current service
Name on the account*
Service Address*
Street Address Address Line 2 City ZIP Code
Do you need to
- Change cart sizes
- Add additonal carts
Please check which serivce(s) you would like to change to
Please check which service(s) you would like to add
Trash
- 32-gallon cart
- 64-gallon cart
- 96-gallon cart
- Prepaid bags
Recycle
- 32-gallon cart
- 64-gallon cart
- 96-gallon cart
- Co-collect bags
Compost
- 32-gallon cart
- 64-gallon cart
- 96-gallon cart
Place a vacation hold
Western Disposal makes it easy for you to suspend your service while you are on vacation, remodeling, etc. Our vacation policy allows up to six prescheduled vacations per calendar year with a maximum of 30 consecutive days and a resume date is required. Just complete the form below and submit it to us. Then we will contact you to confirm your request.

NOTE: We must receive your request at least one full business day prior to the day you need a change to your collection service. This means Monday thru Friday when our Administration Building is open; see our recognized holidays here. We cannot start a vacation hold on the same day you contact us.
Name on the account*
Service Address*
Street Address Address Line 2 City ZIP / Postal Code
Suspend Service*
Day you would like service to stop
MM slash DD slash YYYY
Resume Service*
Day you would like service to start back up
MM slash DD slash YYYY
Collection day
Shredding Service
Message*
Hard to Recycle Collection
Service Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Requested Pickup Date*
MM slash DD slash YYYY
Message*
What would you like to have collected?
Junk Removal Collection
Service Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Requested Pickup Date*
MM slash DD slash YYYY
Message*
What would you like to have collected?
Report a problem
Name on the account*
Service Address*
Street Address Address Line 2 City ZIP Code
Reason for your request
- Missed pick-up
- Cart repair
Date collection was missed
MM slash DD slash YYYY
Would you prefer we contact you via phone or email?
- Phone
- Email
Comments or Special Information*
General inquiry
Service Address*
Street Address Address Line 2 City ZIP Code
Comments or Special Information*
Phone
This field is for validation purposes and should be left unchanged.

Materials Management Center
2051 63rd Street
Boulder, CO 80301
(303) 444-5794

Monday – Friday 7 AM – 5 PM
Saturday 7 AM – 2 PM
Sunday – Closed

Customer Service & Operations
5880 Butte Mill Road
Boulder, CO 80301
(303) 444-2037
contact@westerndisposal.com
Monday – Friday 8 AM – 5 PM

Holiday Collection Schedule

Western observes the six holidays listed below. If your collection day falls on or after a weekday on one of these holidays, your collection will be delayed by one day. If any of these holidays fall on a weekend day your collection schedule will not be affected. If a holiday is not listed below that means we are still collecting on that day and will be on a regular schedule that week. Check your collection calendar for details.

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Vacation Policy

As a Western Disposal subscription residential customer, you may request up to six (6) vacation holds per calendar year. No additional vacation holds will be processed after the sixth (6th) request and no additional vacation credits will be issued after the sixth request.
All vacation service requests must have a restart date. If you are unable to provide Western Disposal a restart date at the time a vacation stop is requested, it will be necessary for Western to temporarily cancel your service and remove all of our collection carts until you return from your vacation.
If your vacation service request is for longer than 4 weeks (4 pick-ups), it will also be necessary for Western Disposal to temporarily cancel your account and remove all of the collection carts until you return from your vacation.
If you are going to be on vacation for longer than 4 weeks (4 pick-ups) or if you have requested a vacation stop without a restart date, and it is necessary for us to temporarily cancel your account and remove our collection carts, we will be happy to restart your account when you return. There is a charge of $30.00 to re-deliver collection carts.
If it is necessary for Western Disposal to cancel your account and we are supplying collection carts in either of the above situations, you must schedule the return of all of our collection carts. If you do not return any or all of our collection carts as required, your account will be reactivated and charges will be reinstated until all of our equipment has been returned.

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